Refund Policy
Last updated: July 4, 2026
Eligibility
We offer a refund on new paid subscriptions within 7 days of the initial purchase if you have not consumed more than 20% of your plan's monthly quota.
Non-Refundable
- Renewals of existing subscriptions.
- Marketplace note purchases once the file has been downloaded.
- Yearly plans after 14 days from purchase.
How to Request
Email us via the contact page with your registered email and order reference. We respond within 2 business days.
Processing Time
Approved refunds are credited back to the original payment method within 5–10 business days, depending on your bank or card network.